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Frequently Asked Questions
Questinos for about Customers
What is the check-in and check-out time at Fairtex Luxury Hotel?
Check-in time is 1:00 PM, and check-out time is 12:00 PM.
What forms of payment does the hotel accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and cash.
Is Wi-Fi available at the hotel?
Yes, complimentary Wi-Fi is available throughout the hotel, including rooms and public areas
Does the hotel offer airport shuttle services?
Yes, we offer airport pickup and dropoff services at an additional fee. Please contact us on +234 809 9542 111 to arrange.
Are pets allowed at the hotel?
Unfortunately, pets are not allowed at Fairtex Luxury Hotel.
Is parking available at the hotel?
Yes, complimentary parking is available for all guests.
Can I cancel or modify my reservation?
Please contact us at least 24 hours prior to your arrival date to cancel or modify your reservation.
Does the hotel offer laundry services?
Yes, we offer laundry and dry cleaning services at an additional fee.
Can I store my luggage at the hotel?
Yes, we offer luggage storage services for guests.
What is the hotel's policy on smoking?
Smoking is not allowed in any area of the hotel, including rooms and public spaces.
How do I contact the hotel?
You can reach us by phone at +234 809 9542 111 or by email at info@fairtexluxury.com